GetRocketbook.com will not be able to ship new orders by 12/25

But we have more options!

UPDATED 12/11/2020

As a result of high demand for deliveries, our shipping partners and carriers are experiencing unprecedented and unpredictable delays. To ensure you receive your gift in time for the holidays, we recommend shopping for Rocketbook with one of our online retail partners and relying on their deliverability infrastructure.

Rocketbook is well-stocked and ready to ship from these popular U.S. online stores:

FAQS

When is your holiday shipping deadline?

Right now we strongly advise all customers purchase through the above retailers to receive orders for delivery by 12/25. Should that change, we will update the recommended shipping deadline for getrocketbook.com here.

Is Rocketbook fulfilling orders and shipping products?

We are currently working through a backlog of orders from everyone's overwhelming support during cyber weekend. We are fulfilling new orders in the order they are received and cannot guarantee shipping timelines.

How long will it take for my package to be processed?

All orders on GetRocketbook.com are currently being processed in 7-15 days. However, this does not necessarily mean you will receive your package in 7-15 days.

How long will it take for my package to be delivered?

After we process your package within 7-15 days, it is sent to the USPS for shipping. Unfortunately, we do not have control over the USPS shipping times, so you may experience delays due to COVID-19 and holiday seasonality. While we can’t control the USPS’s delivery time, we can assure you that we are doing everything we can.

For the most up to date information on the USPS shipping delays, please visit their site here:https://bit.ly/2YsGSAz

Who can I contact with questions about my order?

The Rocketbook team is available to answer all product and shipping-related questions. Here’s some ways to get in touch:

Hello@GetRocketbook.com

Facebook.com/GetRocketbook

Instagram.com/GetRocketbook

Twitter.com/GetRocketbook