Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you use the websites, products, services, or mobile applications (collectively, the “Services”) operated by General Printing & Design, Inc (“we,” “us,” or “our”). We take your privacy seriously and have developed this Policy to describe the information we collect and your choices regarding that data.

PERSONAL INFORMATION WE COLLECT

We collect "Personal Information," which includes any information that may be used to identify you.

1. Information You Provide to Us

  • Account Registration: When you register a General Printing & Design, Inc account, we collect your name, email address, general occupation, and date of birth.
  • Demographics: You may optionally provide your gender, detailed occupation, and educational status.
  • Financial Data: If you purchase our Products, your payment card information is collected by third-party processors. General Printing & Design, Inc does not have access to your full payment card information.
  • Communications: We collect contact information and message content if you contact us via email, webform, phone, or participation in surveys.
  • Crowdfunding: If you participate in our crowdfunding campaigns, we may collect Personal Information directly from you or our partners.

2. Information We Collect Automatically When you use our Services, we automatically collect certain device information, including:

  • Technical Identifiers: Your IP address, unique device identifiers, browser type, and operating system.
  • Usage Behavior: Specific actions you take on the App or Site, such as pages viewed and search terms entered.
  • Visit Details: The time, frequency, connection type, and duration of your visits.
  • Location & Source: Your location data and the website you visited immediately prior to our Site.
  • Email Engagement: Whether you opened, clicked on, or forwarded our email messages.

HOW WE USE YOUR INFORMATION

General Printing & Design, Inc uses the information collected to:

  • Service Delivery: Create and administer your account and provide technical support.
  • Order Fulfillment: Process, manage, and communicate regarding orders, returns, or refunds.
  • Communications: Send marketing materials, service updates, and account notifications.
  • Optimization: Conduct research to enhance the user experience and our business.
  • Security & Legal: Detect and prevent fraud, protect the safety of our users, and comply with legal processes or governmental requests.

SHARING YOUR INFORMATION

We do not sell your Personal Information. We share it only under these conditions:

  • Service Providers: We use third parties to assist in operating our business; they have access to limited Personal Information solely to provide these services.
    • Note: Text messaging originator opt-in data and consent will not be shared with any third parties.
  • Legal Requirements: We may share data to meet applicable laws, regulations, or legal processes.
  • Business Transfers: If ownership of General Printing & Design, Inc changes via merger or sale, your information may be transferred to the new owner.
  • Consent: We share information with outside parties when we have your explicit consent.

OPTIONAL FEATURES & ANALYTICS

  • App Features: Features like Handwriting Recognition (OCR) and Snapcast require read access to provide functionality.
  • Beta Programs: Participation in beta features requires user consent and may involve storage of scanned content on reputable cloud providers.
  • Cookies: We use cookies and analytics partners (such as Google Analytics, Klaviyo, and Shopify) to track user trends and provide relevant advertising.
  • Advertising: We may use browsing habits to show ads for General Printing & Design, Inc that are tailored to your interests. Our Site does not respond to “do not track” signals.

YOUR RIGHTS & SECURITY

  • Data Control: You may request to review, edit, or delete your Personal Information by emailing info@gprinting.com.
  • Unsubscribe: You may opt-out of marketing communications at any time via the “unsubscribe” link.
  • International Transfers: General Printing & Design, Inc is based in the U.S.. We use Standard Contractual Clauses to protect data transferred from the EU or UK.
  • Security: We use SSL certificates and other reasonable measures to protect your data, though no internet environment is 100% secure.
  • Children: Our Services are not directed to minors under 13.

Last Modified: February 27, 2026