Shipping & Returns

Ready to order your Rocketbook? Here’s the scoop on shipping and returns. 


Rocketbook ships worldwide, with the exception of The Russian Federation, Ghana, Nigeria, Iran, and North Korea. Please check your country’s import fees and regulations before placing your order.

In the United States, we use UPS Mail Innovations or USPS standard shipping, depending on location. International shipping services vary by location and will be shown upon checkout.

U.S. orders $50+ (after any promos or credits) include free economy shipping (8-12 business days). We also offer expedited UPS 3-day shipping and next-day delivery (order must be placed by 11:30 a.m. ET).

Orders are usually processed within 3-4 business days. We don’t process orders on weekends or recognized holidays. All arrival times are estimates and are subject to change. Track your order here.


Your complete satisfaction is our highest priority. That’s why we provide free returns on unopened and unused products within 30 days of purchase. Returns may require a restocking fee at our discretion. Returns are processed within one business day from the date the return is received. To begin a return, visit our returns page

Products that have been damaged through standard use or regular wear and tear are not eligible to be returned or replaced. If a product is defective or damaged in shipment, we may provide a replacement as determined on a case-by-case basis. Please email us at to inquire further.


At Rocketbook, we strive to offer exceptional customer service. As always, feel free to contact us if you have any questions. You may also find answers on our FAQs page. Shop our selection of Rocketbooks today!